FAQ
Answers to the most common questions. Can't find what you're looking for? Contact us.
01
Where do you ship?
We offer worldwide shipping to over 190 countries. Shipping options and delivery times may vary depending on your location.
02
How long does shipping take?
Orders are processed within 1–3 business days. Estimated delivery times are 5–15 business days depending on your location.
03
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use it to track your order on our Track Order page.
04
What is your return policy?
Due to hygiene reasons, opened sleep products cannot be returned unless defective or damaged.
05
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and more at checkout.
06
Is my payment information secure?
Yes. We use industry-standard SSL encryption to protect your personal and payment information. Your security is our top priority.